Website terms of use and privacy statement
These terms set out the basis upon which you may use this website, the copyright statement, and our privacy statement.
Website terms and conditions
By using our website, you represent that you have read, understood, and accepted our terms and conditions.
This website is owned by Raising Alchemy and can be referred to in these terms and conditions as “we”, “us” or “our”.
The term “health” can be referred to in these terms and conditions as “medical”, “mental”, or “psychological” concern or condition),
Content and terms of use
You may use our website for your own personal purposes. You must not use our website for any other purposes, without prior written consent.
We reserve the right to restrict access to the full, or any area of our website at our discretion.
You must not edit or otherwise modify any material on our website.
You must not download or save any material from our website that is not explicitly stated as a free resource.
You ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete, and non-misleading.
No advice disclaimer
Our website contains general conscious parenting, spiritual guidance, and wellbeing information.
We are not responsible for information provided by third parties that you may access on or through this website.
While take all due care to ensure that all information presented is accurate and up to date.
From time to time the website or any service or offering on the website may be unavailable for reasons such as website maintenance or unavailability of facilitators.
Any information presented on our website or by our services and offerings is not professional medical or mental health advice and should not be treated as such.
Health or medical assistance
The term “health” can be referred to in these terms and conditions as “medical”, “mental”, or “psychological” concern or condition.
You must not rely on the information presented on our website as an alternative to health advice from your doctor or other professional healthcare or health provider.
You acknowledge that our website, or any service or offering is not, and will not be used as a substitute health advice or services and may not be suitable for people in need of treatment for health disorders.
If you have any specific questions about any health matter, you should consult your doctor or other professional.
If you have any concerns about the suitability of the information on our website, or in our offerings or services, please contact us using the email or contact form on our website.
Self-Investment fees
Some fees in respect of our services or offerings will be as set out on the website. All amounts stated on our website are stated inclusive of GST.
We require full payment our services or offerings in advance, in cleared funds.
We may provide a payment plan to satisfy fees in respect of our services or offerings, this is only provided with prior written consent.
We may vary fees from time to time by posting new fees on our website, but this will not affect fees for services or offerings that have been previously paid.
If there is any dishonour of payment you may be liable for any reasonable costs or fees either occurred by or passed on to us, for example, bank fees or charges.
If you owe us any amount and are unable to pay, we may suspend or withdraw our services or offerings to you.
Linking Policy
We welcome links to our website, however links pointing to our website should not be misleading and the appropriate link text should always be used
From time to time we may update the URL structure of our website and suggest all links should point to www.raisingalchemy.com
If you wish to use our logo to link to our website (or otherwise) you will need to contact us to ensure that you meet our logo and trademark standards and guidelines. We may request removal of our logo if does not meet our standards and guidelines.
You agree that, should we request the deletion of a link or logo to our website that is within your control, you will delete the link on request.
If you would like us to remove a link to your website that is included on this website, please contact us using the email or contact form on our website.
Our website may include links to other websites owned and operated by third parties. We have no control over the contents of third party websites, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.
Copywrite statement
Copyright (c) 2020 Raising Alchemy
The term ‘copyright’ refers to the exclusive rights given to owners of original works under the Copyright Act 1994. The Act allows us to control certain activities relating to the use and dissemination of our works.
You may only use content on this website for your own personal use.
You may not otherwise copy or use any information or material from this website (including for commercial purposes) without our express written permission.
We own and control all the copyright and other intellectual property rights in our website and the material on our website (excluding third party or affiliate links); and all the copyright and other intellectual property rights in our website and the material on our website are reserved.
Liability and indemnity
Nothing in our terms and conditions will limit or exclude any liability for fraud or fraudulent misrepresentation and we will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
You agree that you choose to engage without services or offerings and that you have obtained any health advice required before engaging with our offerings or services.
You will not bring any claim personally against us or any employees in respect of any losses you suffer, or any health issues, in connection with the website, services, offerings, or these terms and conditions.
By using this website you agree to indemnify us against any and all losses, damages, costs, liabilities and expenses incurred or suffered by us and arising directly or indirectly out of your use of our website or any breach by you of any provision of these terms and conditions.
Variation of terms and conditions
We may revise these terms and conditions from time to time without notice. Please check these terms and conditions periodically for changes.
Governing Law
These terms and conditions shall be governed by and construed in accordance with New Zealand law.
Anti-Spam Policy
We have a zero-tolerance spam policy.
Our messaging systems automatically scan all incoming email and other messages and filter out messages that appear to be spam.
In the unlikely event that you receive any message from us or sent using our systems that may be considered to be spam, please contact us using the email or contact form on our website.
Competitions and promotional activity
From time to time we may run or advertise competitions, free prize draws and/or other promotions on our website or social media platforms.
Competitions will be subject to separate terms and conditions (which we will make available as appropriate).
Privacy Statement
We collect personal information from you, including information about your:
- name
- contact information, such as an email address
We collect your personal information in order to:
- identify who you are
- schedule appointments using online platforms such as Zoom, which requires an email address
- record your email address if you have subscribed to our newsletter
- comply with our legal obligations e.g., tax obligations
- reach out to you to obtain your feedback about our services
- assist with any support requests or answer any queries from you
Providing some information is optional. If you choose not to provide a name and a contact email address, we'll be unable to provide our services to you.
Additional information
We may collect additional information from you through your use of our website when you request information from us or engage with our services and offerings.
By using any of our services or offerings, including our website, and providing us with any information, you are consenting to the use of your or your children’s information as set out in this privacy statement. Please do not send us any information if you do not want it to be used in this way.
We collect additional information during our sessions so we can continue to provide a high level of service, and to ensure we can address the individual needs of our clients. This information is in addition to personal information.
Our goal is to collect and use the least amount of information possible to meet our objective. This is called data minimisation.
Held information and safe storage
We only keep your information for as long as it is required. We will keep your information:
- until we no longer have a valid reason for keeping it
- until you request us to stop using it
- for as long as required by law e.g., we keep invoice information for 7 years to fulfil our tax obligations.
- we may keep just enough of your information to ensure that we comply with your requests.
We keep your information safe by storing digital documents in a secure online vault using content hosting services such as Dropbox or Microsoft OneDrive. We encourage you to view their individual privacy statements.
Disclosure of information and sharing with external parties
We do share your information with external or third parties, unless
- disclosure is one of the purposes for which we got the information
- the person concerned authorises the disclosure
- the information is to be used in a way that does not identify the person concerned
- disclosure is necessary to avoid endangering someone’s health or safety
- disclosure is necessary to uphold or enforce the law.
We are not liability for any information, personal or otherwise that you share with other clients who you attend workshops or sessions in conjunction with.
We may be required to disclose your information to comply with legal or regulatory requirements, in this unlikely situation, we will use reasonable endeavours to notify you before we do this, unless we are legally restricted from doing so.
A New Zealand business or organisation may only disclose personal information to an overseas agency if that agency has a similar level of protection to New Zealand, or the individual is fully informed and authorises the disclosure.
Subscribing to our newsletter
Email subscriptions are maintained in Mailchimp® If you have subscribed to our newsletter your contact email address will be retained in this third party application until you choose to unsubscribe. We encourage you to view their individual privacy statement.
When you email us
We will collect your email address and any contact information provided. We will also collect the contents of your email.
We use this email address to contact you only if you have chosen to book a discovery call or a service or offering from us.
Use of cookies
A cookie is a piece of code that creates a file on your computer to track the pages that you view on our website.
We use cookies for a variety of purposes. Cookies allow browsing and other services offered through our website and need to be enabled.
Cookies are necessary for the website to function. You can set your browser to block or alert you about these cookies, but this may cause some of the website to not function.
Social media or third party platforms
We are not liable for any information shown by default of holding a social media account, or that you choose to disclosure on any of our social media pages or associated platforms.
We are not liable for any external or third parties that reply or use any information you disclosure on any of our social media pages or associated platforms.
Social media or third party platforms include (but are not limited to) Facebook, Instagram, and YouTube.
Website analytics
We may use third party Service Providers, such as Google Analytics, to analyse how our website is used. These Service Providers have access to your personal information only to enable them to perform these tasks on our behalf and they may not disclose it or use it for any other purpose.
Some services, such as Google Analytics provides an opt-out service, if you wish to find out more you can visit Google Analytics Opt-out Browser Add-on.
Requesting your personal information
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong.
In some situations, we may have good reasons to refuse access to personal information. For example, the information may involve an unwarranted breach of someone else’s privacy or releasing it may endanger someone’s safety.
If you’d like to ask for a copy of your information, or to have it corrected, please contact us using the email address or the contact form on our website.
New Zealand Privacy Law
Our privacy statement is governed by the New Zealand Privacy Law.
The Privacy Act 2020 is based on 13 privacy principles that govern how we should collect, handle, and use personal information. You can view the privacy principles here.
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